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  • KS&R was founded in 1983, with continuous growth and profitability since the firm was started.
  • We employ approximately 250 people across our headquarters location in Syracuse, New York, and staff locations in Atlanta, Memphis, metro New York, and Seattle.
  • KS&R owns and operates INSITE, a 110-seat survey contact center.
  • Our services are based around dedicated business teams focused on major industries, including technology, telecommunications, transportation, medical devices / healthcare, retail, and finance/insurance verticals.
  • Our experts include business strategists with client-side experience, qualitative specialists, and experienced analytic professionals.
  • KS&R conducts research worldwide. Our unified global data collection network ensures that every study reflects the appropriate cultural and political understanding. And our global tracking research services currently measures customer satisfaction and loyalty among stakeholders, sales-forces, and customers in more than 50 countries, including many of the emerging nations across Asia, Africa and South America.
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