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Articles and Publications

enCOMPASS RELATIONSHIP EQUITY BUILDER
by Bob Mortenson and Chris Reimann, KS&R Principals


Are you tuned into your channel? - Five steps to fine tune your channel research - New!
by Jennifer Nolan, KS&R Research Associate

It’s 9 AM – Do You Know What Devices Your Employees Are Using?
by Elaine Hynes, KS&R Director of Strategic Analysis

Qualitative Research Goes Virtual - How to make this new technology work for your next research project
by Scott Woodward, KS&R Senior Research Manager

The Power of Interruption: How you can get the best insight when you catch people in the moment
by Christine Nelson, KS&R Relationship Manager

Conducting an online survey? How to make sure you don't get bad data
by Bradley Warren, KS&R Research Associate

How to Keep Customers? Predict Why They Leave Before They're Gone
by Christine Nelson, KS&R Relationship Manager

Faster + Better = Stronger
by Dan Gaffney, KS&R Project Manager

Dipping a Toe into Global Ecommerce Waters
by Diana Osgood, KS&R Project Manager

Get Your Head in the Cloud: 5 Things Companies Need to Know
by Jeff Horst, KS&R Senior Project Manager

Benefits of Online Tools for Research with a Young Audience
by Scott Woodward, KS&R Senior Research Manager

Collaborative Relationships in the B2B World
by Robert Mortenson, Ph.D., KS&R Vice President and Principal

Customer Experience Research in a Global Market
by Kathleen McKnight, KS&R Project Manager

Marrying Business and Operational Metrics with Customer Experience Research
by Kris Fischer, KS&R Principal

"Real Time" Access to Voice of the Customer Insights
by David Ouellette, KS&R Research Associate

Research at Different Stages of a Product's Life Cycle
by Jennifer Ho Manion, KS&R Project Manager

Webinars

Redefining Qualitative Research

Now, more than ever, qualitative research is experiencing rapid change. Listen to KS&R's experts as they unveil the tools and techniques that are redefining the way we engage participants to get the richest data.

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