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Articles and Publications

Faster + Better = Stronger - New!
by Dan Gaffney, KS&R Project Manager

Dipping a Toe into Global Ecommerce Waters
by Diana Osgood, KS&R Project Manager

Get Your Head in the Cloud: 5 Things Companies Need to Know
by Jeff Horst, KS&R Senior Project Manager

Benefits of Online Tools for Research with a Young Audience
by Scott Woodward, KS&R Senior Research Manager

Collaborative Relationships in the B2B World
by Robert Mortenson, Ph.D., KS&R Vice President and Principal

Customer Experience Research in a Global Market
by Kathleen McKnight, KS&R Project Manager

Marrying Business and Operational Metrics with Customer Experience Research
by Kris Fischer, KS&R Principal

"Real Time" Access to Voice of the Customer Insights
by David Ouellette, KS&R Research Associate

Research at Different Stages of a Product's Life Cycle
by Jennifer Ho Manion, KS&R Project Manager

Webinars

A New Way to View the Customer Landscape! - New!

Learn about KS&R's VantagePoint, a holistic program giving you more actionable insights about your business customers’ needs than traditional customer research.

Redefining Qualitative Research

Now, more than ever, qualitative research is experiencing rapid change. Listen to KS&R's experts as they unveil the tools and techniques that are redefining the way we engage participants to get the richest data.

Brown Bag Forum

KS&R's Brown Bag Forum on Innovation

Learn how research plays an active role in generating business opportunities and managing to market strategies of new product and services.

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