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Webinar | Building Better Business Experiences with LEGO® SERIOUS PLAY®

Looking for better ways to spark insight, creativity, and connection in your work?

LEGO® SERIOUS PLAY® (LSP) is a hands-on facilitation method that helps teams unlock deeper insight, creativity, and connection by making thinking visible. In a world where collaboration, innovation, and alignment are more important than ever, LSP offers a powerful way to move beyond discussion and into shared understanding.

Watch this interactive Experience Lab webinar that helps illustrate how this approach supports innovation, collaboration, and strategic thinking.

What You’ll Learn:

• What LEGO® SERIOUS PLAY® is and why it works as a business tool
• How building with your hands leads to deeper insight, alignment, and participation
• Common business challenges where LSP is especially effective (e.g., innovation, strategy, culture, customer experience, and team alignment)
• What a well-designed LSP session looks like—and how it complements traditional research and workshop methods
• Practical examples of how organizations apply LSP to create stronger connections and better outcomes

Who Should Watch?

• Business leaders and strategists
• Innovation, CX/UX, and insights professionals
• Researchers, facilitators, and designers
• Teams looking for new ways to collaborate, align, and generate ideas

Featured Speakers:

This session is led by Tricia Houston, Vice President, and Allison Owens, both LEGO® Serious Play® Certified Facilitators, from KS&R’s Discovery & Design Team. Together, they bring extensive experience using LSP to help organizations think differently, connect more deeply, and design better experiences.

Watch Now On-Demand

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