Who We Are

We are your guide to timely, fact-based insights and actionable solutions. We connect the dots between the research and your business objectives.

Who We Work With

Some of the most iconic brands in the world have trusted us since 1983 and we are proud to have clients that continue to work with us after 30 years of successful business together.

What We Do

We deliver on our promise. Our promise to provide the highest quality marketing research insights with a reliable team of industry experts that you can count on every step of the way.

How We Do It

We care about the quality of our deliverables. We care about the impact that our insights and solutions have on your organization. We care about our relationships with our clients and with each other.

Let’s Connect

We know that trust must be built between us over time. So, let’s get started.

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Retail & E-Commerce

Our Retail & E-Commerce Industry Team has unique experience providing valuable research and insights within this rapidly evolving landscape. Our ability to quickly adapt within this ever-changing market enables us to provide impactful insights and consultation. We serve as a true partner, empowering our clients to proactively respond to new challenges year over year. 

We support our client’s tactical strategies for resolving supply chain issues and staff shortages as well as strategic initiatives related to brand management, acquisition, and optimizing multichannel experiences. Our industry experts support retail and e-commerce brands globally, ensuring that we target the right audiences for the highest results. Through impactful deliverables, we take the time to activate and socialize learnings amongst stakeholders to ensure our clients receive a valuable return on investment.

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What We Do

Our Retail & E-Commerce Industry experts have a deep understanding of the distinct challenges faced by retail brands beyond market research. We help clients navigate and inform within these key areas:

  • Archetype / Segment Development & Activation
  • Benchmarking
  • Brand Strategy
  • Customer Satisfaction / Loyalty
  • Journey Mapping
  • New Product / Concept Opportunity Sizing & Positioning
  • Path to Purchase
  • Performance Tracking
  • Persona Development & Activation
  • Price Optimization
  • Staff Acquisition and Retention

Case Studies

Retail & E-Commerce
Retail & E-Commerce